Refund Policy

At Dragoyam marketing we are committed to providing our clients with high quality digital marketing services or consulting services that help them to achieve their goals and aspirations in the online world, we understand that sometimes circumstances may change and you may need to request a refund for a program or services which you have purchased from us. We want to make this process as clear, transparent and straightforward as possible

Refund Eligibility

To apply for the refund you must meet the following criteria
Program/Services which you get from us - You must have a true reason to apply for a refund policy. As we promise you to grow your business online once we take payment from our clients we start in building their online presence and perform well in online marketing but if in case our client still wants a refund, we provide them according to our process. We believe in the value of our content and want to ensure that you have the opportunity to fully engage with it.

Proof of payment - You will need to provide proof of payment. This can Include payment history, Messages, E-mail or any other records of payment once we confirm that payment is made by you then we'll start our process.From our side it will take 3 to 4 business days

Within 15 Days - As dragoyam is digital marketing service provider if our client doesn't like our marketing services so we provide them full refund,Refund requests must be made within 15 days from the date of starting marketing services. After this period, we will not able to process a refund

We provide 15 days no question money back guarantee if you don't like our services, so please feel free to share your feedbacks with us

How to Request Refund

To apply for refund, please follow these steps

Contact customer support portal : Reach out to our customer support team via email, or message them with your credentials.
Provide them a proof of your payment which you make for our services. (Note- Your payment proof may be in any form like- Bank Messages, Payment history screenshot, Legal invoice.
Review process - Our customer support team will review your request which can take upto 3 to 4 business days and may reach out to you for additional information or clarification is necessary
Refund Approval - If your request meets the eligibility criteria, and it is approved with our team, we will process your refund with in 3 to 4 business days, You will receive email notifications once the refund has been issued

Non Refundable Items
Please note that the following items are non refundable

Digital product and downloadable resources (like - E-book)
Service that have been Fully rendered
Services delivered outside the 15 days refund window
Affiliate products which is sold through link, we do not provide any refund on affiliate products which we are promoted

Changes to the Refund Policy :

Dragoyam marketing agency reserves the right to update this refund policy at any time. Any changes will be effective immediately and will be posted on our website

Your satisfaction and your feedbacks is our top most priority at dragoyam marketing agency, and we are dedicated to ensuring you receive the best marketing services which help you to grow at online world from our services you can also get a best results we promise to multiple your investment, If you have any concerns or issues, please feel free to share with us.We appreciate your trust in us and are here to assist you in every step regarding our marketing services

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